Bird Control - FAQ

	Will you harm the birds?
		No. ProGuard takes steps in every job to avoid harming any birds. Our process moves them off site without harming them.
	What Safety Equipment do you use to ensure fall prevention?
		With ProGuard, Safety is our #1 priority. All of our personnel have the best equipment from harnesses and lanyards to hard hats and safety glasses.
	How do you handle health and safety issues during clean up?
		ProGuard looks at each clean up site as a possible health issue. Each job has a step by step plan to disinfect and clean the area with minimal exposure to your employees and ours.
	What type of guarantee do you provide?
		ProGuard assures satisfaction in workmanship and will use only quality materials. Our service agreements will generally coincide with the manufacture’s Materials Guarantees. We will also offer an extended Service Agreement.
	Do you have Insurance and are you licensed?
		ProGuard carries liability insurance to cover the jobs we do. Please ask to see certificates of insurance and Bureau of Workers Compensation. Our Business is licensed in the states we do work. Most of our service technicians are also licensed as part of their career process.
	Will the netting and other materials you use be unsightly?
		ProGuard will custom design a solution that will take the visual appearance into consideration. Most bird deterrent solutions are designed to be low profile or invisible to their surroundings.
	Do those noise devises really work?
		Noise devices come in many forms, and styles. In general their effectiveness is very short term. Most birds quickly get used to them and return to normal activity. There are many factors to consider when using these devices such as: the species of bird, how long have the birds been there, are there other places for them to go. ProGuard will use these in some cases to chase the birds out while installing a more permanent solution.
	How effectively will you clean up the place when you are done?
		ProGuard takes pride in all the work we do and steps are taken while we work to ensure a clean and safe work environment for your property. We will leave your facility as clean as or cleaner than we found it.
	How will you adapt and conform to our safety protocols?
		Safety is our #1 priority. We will conform to all of your safety rules and protocols when we are at your facility to assure the safety of all who are there.
	Do you use lethal bait?
		We are authorized to use this, but choose not to. Lethal baits are reliable, but not species specific so we find this too great a risk. Bait consumption can’t be controlled so we don’t know what birds will die and where they will die. There is a new product coming on the market that does not kill the birds, but sterilize the eggs so they do not hatch. We are researching the effects of this product and may selectively add this to our offering in the future.
	Will you work at night to minimize disruption of our business activities?
		ProGuard has a dedicated team of sales and service technicians that specialize in just commercial bird work. We do not use technicians with other daily tasks that may interfere with your schedule. Our staff is flexible and able to work around your schedule to accommodate your business activities.
	How do you handle non-target species?
		ProGuard inspects each site for other species of birds that may be endangered or protected and we take steps to minimize the interference with mating and nesting habits.
	Is my pest bird a protected species?
		Most birds are afforded protection under the federal Migratory Bird Treaty Act. Those that are not protected are: pigeons, sparrows and starlings because they are not native to this country. As part of the evaluation process, ProGuard carefully looks at each site to determine the problem bird and if it is a protected species. Then we look for what other kinds of birds will be affected by the work we do.
	Are you OSHA certified to work on a lift higher than 25 feet?
		Yes. ProGuard is always working to make sure we comply with all OSHA standards and recommendations. Many people do not realize there is a certification that OSHA recommends to anyone who operates a man lift or platform more than 25 feet off the ground.
	Do I need a permit for this work and will you help me secure it?
		ProGuard staff looks at each job to see what permits, if any, may be required. Permits are a big issue, because they vary widely from state to state, county to county, and city to city. Permits may be required for certain species of birds. Permits may be required for safely blocking a sidewalk or street while operating an aerial lift. Permits may be required to use specialty equipment such as window stages and scaffolding. ProGuard will assist in securing these permits and in most cases take care of securing the necessary permits ourselves.
	Does it require special tools and equipment to do bird work?
		Some materials do require special tools and knowledge to install them. ProGuard's bird control specialist have the latest installation tools to do any of the work we propose. We also have specialty tools and equipment to make the work more efficient and to get it done in a timely fashion.